Thursday 25 September 2014

Apple Responds, Says Bendy iPhones Are 'Rare'

Apple has responded to claims that its new handsets are prone to
bending by saying such damage would be "rare" during normal use.

Media outlets across the globe had reported that several iPhone 6
owners had complained of handsets becoming misshapen after being
carried in trousers pockets without a case.

Several of the US firm's rivals have also helped publicise the claims.

Apple said nine customers had told it their iPhone 6 Plus phones had bent.

In a statement the company noted that the handsets' shells had been
constructed out of "anodised aluminium, which is tempered for extra
strength" and also featured stainless steel and titanium parts to
reinforce the areas of the phones likely to experience the most
stress.

"We chose these high-quality materials and construction very carefully
for their strength and durability," it added.

"We also perform rigorous tests throughout the entire development cycle.

"iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality
standards to endure everyday, real life use.

"With normal use a bend in iPhone is extremely rare and through our
first six days of sale, a total of nine customers have contacted Apple
with a bent iPhone 6 Plus. As with any Apple product, if you have
questions please contact Apple."

The BBC understands that one of the checks that Apple had carried out
before launching the models was a "sit test", which is designed to
simulate the effects of a user sitting down on a hard surface with the
phone in their back pocket thousands of times over the course of
several years.

The company also carried out a torsion test, which involved clamping a
phone at both ends and then applying a twisting force 8,000 times.

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